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SilverCloud Collection Notice

The Privacy Act 1988 (Act) sets out a number of principles that SilverCloud must comply with in the collection, security, storage, use and disclosure of personal information. These principles are known as the Australian Privacy Principles.

Purpose of Collection and Use

Your personal information is being collected by SilverCloud, and includes:

  • name;
  • email address;
  • address;
  • age;
  • telephone number and other contact details;
  • health information;
  • other sensitive information;
  • technical data related to your device and account.

We collect personal information for the purpose of:

  • enabling you to access and use our website, platform and services
  • managing our relationship and communicating with you;
  • engaging in and sending marketing, advertising and promotional messages to you;
  • running our general business activities, and operating, improving and optimising our website, platform, and services.

If you fail to provide us with all or part of the personal information we require, you may be unable to access and use our website, platform and services.

Disclosure

We may disclose your personal information to other third party organisations for the same purposes as we collected it. We may disclose your personal information to the trading partners and service providers of SilverCloud, to legal and any other professional advisers, agents or consultants, and to third parties.

Overseas Disclosure

We may disclose your personal information to third parties located overseas, including in Ireland and the United Kingdom, for the same purposes as we collected it (see Purpose of Collection and Use above). Please contact our Privacy Officer if you require further details.

Access

You may request access to the personal information we hold about you. We may be entitled to deny your request for access in some circumstances. If we deny your request, we will tell you why. Your right to access your personal information is set out in our Privacy Policy, which is available at Privacy Policy.

Contact

For more information about our privacy practices, please refer to our Privacy Policy or contact us as follows:

SilverCloud Privacy Officer

Email: dataprotection@silvercloudhealth.com

Phone: +353 1 440 4065 (Ireland)

Postal address:

SilverCloud Health Australia Pty Ltd
7 Southport Street
West Leederville WA 6007